Delivery and Returns
Soft. Simple. Ease.
Delivery & Returns
This page is a working draft for the CalmU site. Final wording will be reviewed with the brand. Claims about certifications will be confirmed before launch.
Delivery times and regions will be confirmed before the first real collection ships. This page describes the intended policy.
Delivery
We aim to dispatch in-stock orders within 2–4 working days. You will receive tracking when the parcel leaves us.
Returns
Unworn items with tags attached may be returned within 14 days of delivery. Sensitive-skin products that have been worn or washed cannot be resold; please contact us if there is a quality issue and we will make it right.
See also our Refund / Return Policy.